Returns & Exchanges

How do l start a return or exchange?

Step 1. Navigate to our returns and exchanges page.
Step 2. Select the item you would like to return. If you are returning more than one item, you'll need to repeat this process for each item.
Step 3. Follow the series of prompts to guide you through either an exchange or a return, depending on your preference.


I'm having trouble initiating a return. Can you help?

First things first, let’s make sure you’re entering your order number correctly. It starts with # and you can find it in your order confirmation email. If the order number is correct and you still have any trouble, please email us. If you're not able to find your order number, please email us your full name, phone number, shipping address, and any other email addresses you may have used, and we’ll look into it for you.


I just ordered but l picked the wrong color - what should l do?

Whoops! You're able to click "Edit or Cancel" on your order confirmation within 60 minutes of your order being placed. This will cancel your order so you can place a new one. If you've passed that time window, email us as soon as you can!